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Information Services Portal (ISP)
Home Oxygen Therapy ReportsThe Home Oxygen Therapy (HOT) reports have been migrated and can now be accessed via our Home Oxygen Therapy report page.Management Information Service ReportsFurther information on the Management Information Service…
Management information spreadsheet
Pharmacy and appliance contractor payment dataA management information file detailing community pharmacy and appliance contractor payments is compiled each month.The file contains every payment made to every pharmacist and appliance contractor,…
Bereavement forms and closing member records
NHS Pensions is currently improving the way we process claims for death benefits. To help the process run as effectively as possible it is essential that the correct forms are completed and member records updated accurately.
Death in service forms…
Complete the Community Pharmacy Assurance Framework screening questionnaire
We're reminding pharmacy contractors to complete this year's Community Pharmacy Assurance Framework (CPAF) screening questionnaire by 11:59pm on Saturday 24 July 2021.
Around 2,000 pharmacies still need to complete this year’s CPAF, which is…
Contact NHS Jobs
Applicants and employers can contact the NHS Jobs team to:get help and support with the NHS Jobs websiteget involved with user researchgive feedbackmake a complaint (add the word 'complaint' to the subject line if emailing)You can contact us by…
NHS Counter Fraud Service Wales
The NHS Protect-Welsh Government agreement
In 2001, NHS Protect entered into a joint working agreement with the Welsh Government (WG) to provide specialist counter fraud support services to NHS Wales. The terms of the agreement under section 83 of…
Getting a redundancy estimate
We're expecting an increase in estimate requests over the next few monthsBecause of this, we're reviewing our redundancy estimate processes to make it easier for you.If you need a redundancy estimate for a member, you can request one from us. Only…
Families and estates of deceased beneficiaries
As of 22 October 2025, the England Infected Blood Support Scheme is now open to new applications for Bereaved Partner Payments, for registered EIBSS beneficiaries who passed away on or after 1 January 2025 The scheme provides support to spouses…
Release of the new Oversupply dashboard
The Oversupply dashboard is now available in ePACT2.
Oversupply is when more medication is dispensed than is typically needed or wanted by the patient. This dashboard will support improvement initiatives, particularly around addressing…
Update to FP34 submission – use the new Account Identifier Document
From August 2022 (for July 2022 prescriptions), pharmacy contractors will no longer need to print and submit a paper copy of your completed FP34C declaration with your paper prescription bundle.
Instead, we will send you a paper…