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Bereavements
You can apply for an adult dependant’s pension if you’re the spouse, civil partner or long term partner of a Scheme member who has died.
Read the survivor's guide (PDF: 377KB) before applying for a dependant's pension.
Watch our video for more…
Medicines optimisation - polypharmacy
The polypharmacy prescribing comparators will help Sub Integrated Care Board Locations (SICBLs) and GP practices understand the variation in prescribing of multiple medicines. They'll also help to identify patients who are more likely to be exposed…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.
To find out more about Total Reward Statements, Annual Benefit Statements and which one you'll receive, visit What…
Payment information
To help make payment information more transparent, registered pharmacy and appliance contractors can now access payment information via the Information Services Portal (ISP).
This includes the FP34 Schedule of Payments and a detailed…
General Ophthalmic Services (GOS) contract management
Our response times are currently slower than usual
We’re currently experiencing an unprecedented number of contractual requests, so our response times may be slower than usual. We apologise for any inconvenience.
We'll write to you confirming we'…
New ill health resources for members and employers
Having recently reviewed our ill health retirement processes, we have published a number of new resources to help support members applying for ill health retirement benefits.
These include:
a new dedicated ill health retirement benefits…
ePACT2: Antimicrobial Stewardship – Urinary Tract Infection Dashboard
The antimicrobial stewardship UTI dashboard is now live in ePACT2.
As part of the UK’s second five-year national action plan to combat antimicrobial resistance, this initiative promotes optimal use of antimicrobials in humans to ensure safe,…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
Applying for ill health pension benefits
If you become too ill to work, you may be able to retire and take your pension benefits. We understand that if you're looking to retire on ill health grounds, how difficult this time can be for you. So we have tried to make it as easy as possible…
Paper Health Record Digitisation Project - user story
Background and aim
The aim of the project was to scan the records held within the Cumbria, Northumberland, Tyne, and Wear (CNTW) Trust’s two record libraries to allow them to be available electronically. This would provide clinical services with…