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We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…

The third episode of our NHS Pensions podcast is now available. The third instalment delves into the various benefits of the NHS Pension Scheme including additional pension, lump sums, early retirement, and ill health options. The podcast series is…

As we prepare to start sending Remedial Savings Statements (RSS), we have recently published an Illustrator for members affected by McCloud. This illustrator allows those who have not yet received their RSS to explore how different factors, such as…

We’ve updated the guide to reflect this change, and it is available on the Pensions Online (POL) page of the Employer hub (number 27 - NHS Pensions Online AW8 - Retirement benefits claim form).   When you submit an application, there will be the…

Have you visited our new look website yet? It is really important that you submit feedback telling us what you think about your experience of using the new site. This could be observations about the design and layout, anything you expect to see…

We understand that people need different levels of information from us, be it a detailed factsheet or a brief article in Ask Us. In response to this we have recently developed several short videos aimed at members. They are intended to provide a…

The fourth episode of our NHS Pensions podcast is now available. The fourth instalment delves into how a member is able to apply for their pension and what the process involves.   The podcast series is designed to be another resource for members…

We can now confirm that the Greenbury 2021 window will open on 4 January 2021 from 9am. Pensions online (POL) will be unavailable between 7am – 9am on the morning of the 4 January to allow for the Greenbury refresh from the previous year to take…

Probate On 18 November 2021 an updated version of the scheme rules was published which includes an amendment to Part 4 (paragraph 6). This allows claimants who are unable to obtain probate to receive benefits from the scheme. Some claimants may be…

The annual refresh of Total Rewards Statements (TRS) and Annual Benefit Statements (ABS) has taken place and updated statements are available to NHS Pension Scheme members.  Members affected by McCloud will see a difference in the benefits shown on…