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We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

Original Choice members who moved to the 2008 Section have not been given the option to reverse their Choice decision as those members could have remained in the 1995 Section. However, members who had 1995 Section benefits that they decided to move…

It’s important you keep providing feedback about our new website. We want to hear about our design and layout, anything you think is missing or improvements you’d like to see. Also tell us what you like so we can keep doing it! You can find the…

There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…

Following feedback from our non-POL (Pensions Online) users, we have amended the leaver spreadsheet to enable more information to be provided when a member leaves the organisation. The information that can now be included are changes to the…

Applications We have received a number of partial retirement applications where the AW8 is not fully complete or the employer has not signed the relevant sections. If you are processing applications for partial retirement, please ensure the…

The website membership enquiry process will be updated to include Retrospective and Part Time Access (PTA) as well as a few smaller changes with the existing standard membership. The volume of Retrospective and PTA membership enquiries is relatively…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 4 January 2021 (provisional, to be confirmed in December’s newsletter). Requests for disclosure information should be received by NHS Pensions…

New guidance and a checklist are available in the Employer Hub on our website to support you with the ill health process. The guidance contains all the information you need to know about the process and the checklist helps you make sure all…

As you are aware, Total Reward and Annual Benefit Statements were recently refreshed and made available at the end of August 2017. Last year we carried out a mid year refresh in October which enabled employers to further cleanse data. We have …