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Contact NHS Prescription Services
You can contact us online, or by phone or post.
We are open Monday to Friday from 8am to 6pm.
For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission
You can contact us by:
Webform: https://faq.…
Universal electronic prescriptions could save NHS £300m in next three years
Prescription processing is to become digital by default as the final phase of the Electronic Prescription Service (EPS) is rolled out across the country.
The latest improvement to EPS - known as Phase 4 - allows prescriptions for all patients to be…
Secondary Care Medicines Dataset (SCMD) now available in ePACT2
From January 2025, the Secondary Care Medicines Data (SCMD) published data became accessible on ePACT2 for registered users. This will allow users to create analyses and reports in the ePACT2 interface eliminating the need to download separate data…
Government announces extension to Remediable Service Statements (RSS) delivery deadlines
The Department of Health and Social Care announced on 31 March 2025 that the deadlines for Remediable Service Statements (RSS) have been extended. This will ensure that we can provide robust, accurate statements that allow NHS Pension Scheme members…
Accessibility statement for Check if you have an exemption from paying NHS costs
This accessibility statement applies to the Check if you have an exemption from paying NHS costs website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example,…
Accessibility statement for Buy an NHS Prescription Prepayment Certificate
This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…
NHS England and Wales Drug Tariff Online
The NHS England and Wales Drug Tariff was made available online only in April 2021. It is available to view 3 working days before the end of each month. In addition, all contractors are notified on the first day of its publication each month by…
NHS Pension Scheme access guidance for retire and re-join
Following a period of consultation, the Department of Health and Social Care (DHSC) has implemented changes to the NHS Pension Scheme to enable members with 1995 Section benefits who retire and return to re-join the Scheme from 1 April 2023.…
Governance, assurance and oversight
During 2022/23 our Executive Director of People and Corporate Services was the Senior Responsible Officer (SRO) for Safety, Health and Environment (SHE) as delegated by our Chief Executive. He ensured that the organisational arrangements and…
Pensions Online (POL) downtime for January and February 2024
POL will be available throughout January and February between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 21 January
Saturday 17 February
Sunday 25 February …