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New guidance for members who may hold or have held enhanced or fixed protection from lifetime allowance charges
On 28 February 2022 HMRC published new guidance for public service scheme members with enhanced or fixed protection.
Lifetime allowance is the total benefits you can build up from all registered pension schemes without incurring a tax charge. Since…
Christmas opening hours for contact centre
The proposed Christmas opening hours for our contact centre are as follows:
Friday 23 December - 8am until 6pm
Monday 26 December – closed
Tuesday 27 December – closed
Wednesday 28 December, Thursday 29 December and Friday 30 December - 8am…
Contact NHS Pensions - pensioners
If you have any questions about your NHS Pension, you can contact us by:
Telephone: 0345 121 2522
Outside the UK: +44 191 283 0303
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
X (formerly…
Update on current performance
We are continuing to maintain performance in the payment of first pension applications with a total of 5177 applications paid in January so far (30th January).
The total applications on hand currently stand at 4699, slightly less than the same time…
Requests for information from employers for data queries
We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…
Annual allowance statements being issued within target
On-demand annual allowance statements are now being issued within the three-month target from receipt.
However, there are a number of cases that require further information or update before the statement can be issued.
If you made a request more…
Closure of Practice Payments email account
The email account nhsbsa.practicepayments@nhs.net currently used by GP practices will be closing with effect from Monday 2 December 2019.
Emails sent to nhsbsa.practicepayments@nhs.net after 2 December 2019 will not be forwarded and the account…
Make Contribution Payments update
Employers using MCP to submit their pension contribution information can now view their contribution history within the service. This will show you the details of what was submitted and who in your organisation made the submission.
Remember, if you…
Ill Health Applications – Missing Information
NHS Pensions is continuing to receive these applications forms:
The Consideration of Entitlement to Ill Health Retirement benefits (AW33E)
The Consideration of Entitlement for Early Payment of Deferred Benefits due to Ill Health (AW240) …
Changes to how you can submit a scheme pays election if you are about to retire
If you have an annual allowance charge you can either pay the charge directly to HMRC yourself or share the responsibility for the payment with the NHS Pension Scheme using the scheme pays facility.
This is known as a scheme pays election. The NHS…