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Overview During 2022/23 our approach to environment and resource efficiency was managed and coordinated by our central SHE team. The team was made up of qualified and experienced SHE professionals,…

Meeting held at 9:00am on 20 June 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Randeep Sidhu, Non-…

We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public. We are responsible for providing platforms and…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may record telephone calls you make to our customer contact centre to: check for mistakes train staff prevent, detect,…

We are making our services more accessible, easy to use and customer-focused. To do this our operational services are supported by our internal Digital, Insight and Technology Services. This includes: digital transformation user experience,…

We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We are responsible for providing platforms and delivering services which support the priorities of the NHS, government and local health economies and in so doing we…

Veteran Support Partnership virtual event is back and bigger than ever  21 June 2022 from 10:00am to 1:25pm The Veteran Support Partnership is a group of organisations joining together to help eliminate barriers to opportunities and enable the…

NHSBSA has already declared a climate emergency in September 2020 and made a public commitment to respond. We are supporting this declaration with this ambitious environment strategy, clearly defining the long-term goals and actions we will achieve…

We carry out research to learn what people need from our services.  We carry out surveys to analyse and understand trends within our organisation. We may ask for your permission to make notes, take your photo, and make voice or video recordings.…

The NHS Business Services Authority’s Data Analytics Learning Laboratory (DALL) has been recognised by Digital Leaders, as one of only 10 public sector innovations accepted into the DL100 list this year. The DALL brings together data which was…