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Contact EIBSS
If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us by:
Email: eibss@nhsbsa.nhs.uk
Phone: 0300 330 1294
Monday to Friday, 9am to 5pm
Find out about call charges
You can write to us at:
EIBSS
NHS…
How to appeal an EIBSS application decision
If your application to the scheme was unsuccessful, you can appeal the decision.
Reasons for an appeal
You can appeal the decision we made about your England Infected Blood Support Scheme (EIBSS) application. An appeal may be considered if you…
Requesting medical records
The England Infected Blood Support Scheme (EIBSS) supports people historically infected with hepatitis C and HIV from NHS blood or blood products. This guidance will help you request your medical records, someone else’s medical records (with consent…
Families and estates of deceased beneficiaries
With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products.
Newly bereaved…
Infected Blood announcement 29 November 2021
Update regarding bereaved partner payments
On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced removed some of the differences between the Infected Blood Support Schemes across…