If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us by:
Phone: 0300 330 1294
(Monday to Friday from 9am to 5pm)
You can write to us at:
NHS Business Services Authority
152 Pilgrim Street
Newcastle Upon Tyne
Update your details
To update your details you need to download and complete a change of details form (PDF: 138KB).
The change of details form can be used to tell us of a change of:
- name, address or bank details
- contact preferences
- to authorise another person to speak on your behalf
Contact us if you would prefer a form to be posted to you.
We'll aim to process your change of details form within 5 working days. It may take longer if we need to ask you for further information.