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Contact EIBSS

If you have any queries about the England Infected Blood Support Scheme (EIBSS), you can contact us by:
Phone: 0300 330 1294
(Monday to Friday from 9am to 5pm)

Find out about call charges.

You can write to us at:
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle Upon Tyne

Update your details

To update your details you need to download and complete a change of details form (PDF: 138KB).

The change of details form can be used to tell us of a change of:

  • name, address or bank details
  • contact preferences
  • to authorise another person to speak on your behalf

Contact us if you would prefer a form to be posted to you.

We'll aim to process your change of details form within 5 working days.  It may take longer if we need to ask you for further information.