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Prior to NHS Pensions processing data received from ESR, checks are made to determine that the data is in the required format and meets the criteria provided to enable successful processing and updating of member records. If data is not in the…

Members who qualify for a five year rejoiner estimate will be individually notified and directed to a personalised comparison pack request form on the NHS Pensions website. This is because members who return to pensionable NHS employment after a…

As you may be aware, new data protection regulations will come into UK law on 25 May 2018. GDPR will update the Data Protection Act and is more stringent in its rules. We will need to be much more specific in how we describe to people how we wish…

Please note: This article and letter are for the attention of GP Practices who submit NHS Pension Scheme contributions via Pensions Online (POL) only. There will be a change of banking arrangements taking place at the end of March 2018. The…

NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…

Colleagues from Information Services, Pensions and Scanning came together on 6-7 October at the Best Practice Show in NEC Birmingham, to promote NHS Business Service Authority (NHSBSA) services to various NHS professionals. With over 260 visitors to…

Eligibility for active and deferred members joining (for the first time) or re-joining the NHS Pension Scheme We have published a new guide for employers on our website which provides guidance for active and deferred members when joining (joining…

In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website. User guides New ill health guide New employer organisation contact details form Learning video New ‘…