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We’ve updated the guide to reflect this change, and it is available on the Pensions Online (POL) page of the Employer hub (number 27 - NHS Pensions Online AW8 - Retirement benefits claim form).   When you submit an application, there will be the…

The members’ record should be terminated on either the date of death, or if annual leave extends the last day of service on that date using exit code 14. Please also ensure the employer pay provided on the termination form includes payment for…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

Junk mail Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder. add @nhs.net e-mail addresses to your saved sender list…

We have updated the partial retirement supplementary form, estimate request form, and factsheets based on feedback. You can download the latest version of the form and factsheets from our website. Partial retirement supplementary form Partial…

There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…

The website membership enquiry process will be updated to include Retrospective and Part Time Access (PTA) as well as a few smaller changes with the existing standard membership. The volume of Retrospective and PTA membership enquiries is relatively…

Following the article in September’s Newsletter introducing the FPC1 form, we are pleased to report this has helped reduce the number of invoices going out to employers and helped prevent charges being over/under stated based on the information you…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Wednesday 4 January 2023.   Requests for disclosure information should be received by NHS Pensions between 4 January 2023 and 28 February 2023 to…