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The IP address for Pensions Online (POL) will be changing this summer.  We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team sent the prepopulated spreadsheet to the main EA contact in March. This has been partially prepopulated and…

Last year the Department of Health and Social Care (DHSC) published their consultation response and regulations to support the first phase of the Public Service Pension Remedy (McCloud Remedy) which: closed the legacy public service pension…

HMRC has introduced a new digital service that will enable members who have new annual allowance charges, or changes to annual allowance charges as a result of rollback, to: • reassess any previous annual allowance charges during the remedy period…

The annual refresh of Total Rewards Statements (TRS) and Annual Benefit Statements (ABS) has taken place and updated statements are available to NHS Pension Scheme members.  Members affected by McCloud will see a difference in the benefits shown on…

We have seen an increase in members submitting the New Employee Questionnaire form directly to NHS Pensions. Could all employers please make sure that members are aware that they must submit this back to yourselves (their employer), and not to NHS…

We will take the Total Reward Statement/Annual Benefit Statement data cut for the annual refresh of statements following close of business 23 June 2017 (7pm). Only data received and successfully processed onto a member’s pension record at that point…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 23 June and 7am on Monday 26 June 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am on Monday 10 July Please note: at times we may…