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Pensions Online (POL) downtime - July 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Saturday 12 July
Sunday 20 July
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL…
Pensions Online (POL) downtime – August 2025
POL will be unavailable on the following dates due to scheduled system maintenance:
Sunday 24 August
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.
Partial retirement update for employers - June 2023
We’re working closely with the Department of Health and Social Care (DHSC), NHS Employers and NHS England to work through the new rules to allow members to take partial retirement from 1 October 2023 and help employers get ready for the change.
The…
Calculating whole time equivalent pensionable pay for a part time Officer (or Practice staff) member who receives additional or supplementary payments
The following information updates previous guidance provided in our January 2016 newsletter.
The article in the January 2016 Employer Newsletter informed you continue to use your current method of calculating notional whole time pay for part time…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
Update on NHS Pensions coronavirus (COVID-19) response
In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. As we implemented social distancing in the workplace and set up colleagues to…
Employer guidance on sending forms to NHS Pensions
At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…
Reminder for employers - 2019/20 Pension Annual Allowance Charge Compensation Scheme deadline approaching
The 31 March 2022 deadline for eligible clinicians to submit an application to the NHS England and Improvement (NHSEI) or NHS Wales 2019/20 Pension Annual Allowance Charge Compensation Scheme is approaching.
To apply to the Scheme, eligible…
REMINDER – TUPE and claiming pensions benefits
For any members who are looking to claim their retirement benefits but are the subject of a compulsory / TUPE transfer to a new employer before they retire, the new employer (receiving organisation) should contact the Scheme Access Team to confirm…
Sharing our performance - February 2018
The table below shows our recent monthly performance for pension award processing:
All work areas are starting to reflect positively following the introduction of the Work Management Tool with all area’s…