Search results

Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…

After the Summer, you’ll need to use a new URL (web address) and domain name / IP address to access Pensions Online (POL). If you currently have POL added to your favourites or saved as a shortcut, these links will stop working and will need to be…

We have identified an increase in the number of AW8 forms being submitted very late, or long after the members intended retirement date, resulting in an increase in complaints. When an active member wants to retire and claim their pension (…

Our member events will help you understand more about your NHS pension and the NHS Pension Scheme. We have events planned throughout the year to help you: understand what the NHS Pension Scheme is find out about your Total Reward Statement and…

This page was last updated 8 September 2025 Payments Payments Current processing times Payment of your retirement benefits We aim to pay your first pension payment within 30 calendar days from the date of your…

Closing date for new applications for Fixed or Individual Protection 2016 After 6 April 2025 HMRC will not be accepting new applications for either Fixed or Individual Protection 2016. More information about applying for these protections can be…

The Public Service Pensions Remedy and pension tax Some members affected by the Public Service Pensions Remedy, also known as McCloud, will need to update their pension tax information with HM Revenue & Customs (HMRC). This is because, as part…

The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…

In 2015 the government implemented reforms to all main public service pension schemes. Public service pensions are some of the most generous pension schemes available, rewarding those who dedicate their working lives to public service. The…

The Court of Appeal ruling on 'protection', known as the McCloud Judgment In 2015 the government made changes to reform the majority of public service pension schemes. These reforms did not apply to members within 10 years of their normal pension…