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Partial retirement calculator - latest information for members
Since changes to partial retirement were announced earlier this year, we’ve been working hard to make sure our processes, tools, and guidance are updated to support members and employers.
As part of this work, the Department of Health and Social…
NHS Pensions - Sharing our performance
Since April 2017, Scheme employers have directly funded NHS Pension Scheme administration through the introduction of the employer levy.
As part of the introduction of the levy we agreed to engage differently with employers by being more…
Sharing our performance update - March 2019
Sharing Our Performance - March 2019
Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. As of 26 March, a total of 3852 applications have been processed, 97.49% of which were paid…
Sharing our performance - May 2019
First Awards
A total of 3751 applications have been processed so far in May of which 96.91% were paid on time.
Bereavements
Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…
Remediable Service Statements
McCloud RSS delivery timetable update (1 July 2025)
Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…
Annual Benefit Statement (ABS) for McCloud affected members
In 2015, the government made changes to most public service pension schemes, including the NHS Pension Scheme. These reforms did not apply to members closest to retirement. The Court of Appeal later found that this discriminated against younger…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.
If you receive a TRS, this includes an ABS which you can find by selecting the ‘NHS Pension’ tab.
To find out…
Redundancy overview
Revised redundancy conditions for employees
From 1 April 2015, new redundancy provisions were introduced as part of the 2015 pay settlement for staff. This is covered by Agenda for Change terms and conditions
When an employee is made redundant…
Contacting Pensions via Email
To prevent double handling and potential delays with your email queries, please only send each query to the one relevant email account.
It is not necessary to copy in other teams as all correspondence that is sent to the pension employer account…
Refund of member contributions – a reminder of eligibility
To qualify for a refund, a member must:
have left the scheme before reaching Normal Pension Age
have ceased membership of the Scheme in all employments
have less than two years qualifying membership in the NHS Pension Scheme.…