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POL will be available throughout August between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 20 August If we do need to bring POL down at short notice for urgent maintenance, we…

When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…

During June the Stakeholder Engagement Team visited Birmingham and hosted two events for GP Practice managers. The events focused on basic administration of the NHS Pension Scheme and consisted of various workshops throughout the day led by…

When you are completing the retirement benefit claim form (AW8) on Pensions Online (POL), make sure you have entered the correct payable date. There are a number of common errors when submitting form AW8 via POL: Input as Age retirement but not…

A high volume of data is being submitted onto the system when the original input has gone into error. If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…

The NHS Pensions’ Stakeholder Engagement Team has a number of places remaining for a GP practice employer event on Tuesday 5 November 2019. The event will focus on the administration of the NHS Pensions Scheme, consisting of various workshops…

The accurate and timely updating of NHS Pension records reduces data cleanse effort and ensures up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Taking action now to clear…

The Department of Health and Social Care is consulting on proposals to change the NHS Pension Scheme regulations. The changes will make survivor benefits in the 1995 Section equal   There are two NHS Pension Schemes, the 2015 NHS Pension Scheme…