Some employing authorities (EA) have reported receiving a ‘500 – internal server error’ when submitting a SD55/AW8 through Pension Online. This has been investigated and access to POL is not being started from the initial homepage, but through a saved URL or favourites page meaning the process of submitting a SD55/AW8 is being started part way through the process.
Can all employers make sure that they follow the correct way to access POL.