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Pensions Online (POL) Downtime for October and November 2023
POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 22 October
Sunday 26 November
If we do need to bring POL down at…
2015 Scheme membership restrictions
There are no maximum service restrictions in the 2015 Scheme.
All active members are 2015 members from 1 April 2022 and continue to be until they leave, opt out, or reach age 75.
Members who have 1995 Section membership and have transitioned into…
Pensions Online (POL) downtime
POL will be available throughout February and March between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 25 February
Saturday 16 March
Sunday 17 March
Sunday 24 March
If…
New postal address
From 20 February 2024 our postal address will change to:
NHS Pensions
PO Box 683
Unit 5
Newcastle upon Tyne
NE5 9EE
Don’t worry if you’ve sent any correspondence to our Bolton address, post will be automatically redirected to our new…
Check outstanding data errors for year end 2023/24
It is important that you check outstanding data errors by 31 March 2024 to ensure up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Any unresolved errors will also impact 2024…
General Data Protection Regulations (GDPR)
As you may be aware, new data protection regulations will come into UK law on 25 May 2018. GDPR will update the Data Protection Act and is more stringent in its rules.
We will need to be much more specific in how we describe to people how we wish…
Sharing our performance – April 2018
The table below shows our recent monthly performance for pension award processing:
The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…
Sharing our performance - June 2019
First Awards
As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time.
To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time.
Bereavements
Bereavements processing is…
Sharing our performance - July 2019
First awards
A total of 4708 applications have been processed so far in July of which 99.47% were paid on time.
To recap, for the full month of June 4616 were processed of which 98.57% were paid on time.
Bereavements
Bereavements recovery is…
SD65 no longer required for some new starters
It has been confirmed by The Department of Health & Social Care (DHSC) that the SD65 form is no longer required to be completed by Direction employers for any new starters from the 1 August 2019. It will be the Employer’s responsibility to…