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Submit your written complaints data (KO41b) - 2025
This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.
The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.
This year's collection period…
Digital, Data and Technology (DDaT) Strategy 2024- 2029
We provide Digital, Data and Technology products and services that underpin the delivery of NHSBSA objectives.
The NHSBSA 2024-29 strategy defines our organisational purpose:
‘We deliver business…
Sending in your claim
How to submit your claim
Dispensing contractors must complete a declaration form, called a 'submission document', when they are making their monthly claims for reimbursement and remuneration. There are different forms to use depending on what you…
NHS England COVID-19 vaccination programme: 1 October 2025 to 31 March 2026 - Site Sign-up Process
There are certain stages which Potential Suppliers intending to deliver the COVID-19 vaccination service from their Healthcare Premises must go through.
The COVID-19 vaccination programme Site Sign-up Process for Suppliers document (the 'Guidance…
Primary Care Commissioning Activity Report - user story
Background and aim
The Primary Care Commissioning Activity Report (PCAR) was commissioned by NHS England (NHSE) in 2019. The report shows management of contractual performance, procurement and expiry of contracts, availability of services,…
Heat maps (ESR employers)
This year’s heat maps have now been issued. They give you the results of how successful your ESR year end data was up to 31 March 2017.
The heat maps now reflect data errors that are not always avoidable (overlaps, exceeding whole time, etc.) more…
General Data Protection Regulations (GDPR) – Employer agreement
The NHS Business Service Authority (NHSBSA) and employers with staff in the NHS Pension Scheme are Joint Controllers for pension information. The NHSBSA have responsibility for information received from employers and pension members. Employers are…
Further update on annual allowance statements
Further to guidance issued on 10 October 2019, we would like to update members on annual allowance statements.
We issued annual allowance statements through our automation process, meeting the legislative deadline of 6 October 2019. However, we…
Non Pension Online (POL)
On an annual basis, all employing authorities are required to submit end of year information to NHS Pensions to allow us to complete our cyclic update of member records.
In 2020, Non POL Employers will be asked to complete and return the annual…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a payroll database system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is currently used by 99% of NHS Trusts and manages the payroll for…