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Current processing times for NHS Pensions
This page was last updated on 8 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Changes to how you can submit a scheme pays election if you are about to retire
If you have an annual allowance charge you can either pay the charge directly to HMRC yourself or share the responsibility for the payment with the NHS Pension Scheme using the scheme pays facility.
This is known as a scheme pays election. The NHS…
Additional pension
Additional pension allows you to buy extra annual pension if you're an active member of the 2015 NHS Pension Scheme. All active members moved to the 2015 Scheme from 1 April 2022 as part of the public service pensions remedy, also known as McCloud…
Temporary suspension of cash equivalent transfer value (CETV) calculations
Following a change to the discount rate used for public service pension schemes that HM Treasury announced on 30 March 2023, the factors used to calculate transfer values for non-Club transfers and pensions on divorce will change.
We have been…
Make Contribution Payments (MCP) update
The Stakeholder Engagement Team, working with the Digital Project Team, have been continuing the rollout of our new financial information collection service, MCP. Over 30% of employers are now on-boarded to the service. If you have been sent an on-…
Stakeholder Engagement update
The last 12 months have been an exciting time for the Stakeholder Engagement Team, appointing a further 5 Stakeholder Engagement Managers to build on the support we offer employers nationwide.
We have also seen a steady increase in both the volume…
Employer contribution rate arrangements to remain for 2020/2021
The NHS Pension Scheme employer contribution rate increased on 1 April 2019 from 14.3% to 20.6%, plus an employer’s levy of 0.08%.
The Department of Health and Social Care’s consultation response announcing the rise, published in March 2019,…
Government announces extension to Remediable Service Statements (RSS) delivery deadlines
The Department of Health and Social Care announced on 31 March 2025 that the deadlines for Remediable Service Statements (RSS) have been extended. This will ensure that we can provide robust, accurate statements that allow NHS Pension Scheme members…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your…
Extension of 2020/21 voluntary scheme pays deadline for members with an annual allowance charge
To help support NHS Pension Scheme members who are continuing to deal with the impact of the Coronavirus (COVID-19) pandemic, the decision has been taken to extend the voluntary scheme pays deadline for 2020/21.
If you have an annual allowance…