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NHS Discharge Medicines Service
The NHS Discharge Medicines Service (NHS DMS) is a new essential service for community pharmacy contractors. As an essential service, it must be provided by all community pharmacy contractors.
The service has been established to:
ensure…
2023/24 seasonal flu vaccine reimbursement
As with previous flu seasons, 2023/24 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims.
Throughout the flu season you should keep records of the vaccines…
Changes to the AW171 retirements benefits process
It’s been a few months since we introduced the final system changes to automate the AW171 process. You now no longer need to send us the AW171 form to trigger a review of the pension in payment and determine whether a revised pension is appropriate…
Replacement dental appliances
If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you.
The current charge is £98.00 per appliance.
You will have to pay the NHS charge even if you normally qualify for…
Check if you have an NHS exemption
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Guaranteed Minimum Pension (GMP)
GMP is the least amount you’ll get from your pension scheme by law if you worked between 6 April 1978 and 5 April 1997.
How GMP affects you
If you worked between 6 April 1978 and 5 April 1997, you would have been contracted out of the State…
Sharing Our Performance - June 2018
Our current performance
The table below shows our recent monthly performance for pension award processing:
Month
Number of awards due to be paid in month (our target)
Number of awards cleared within the month (…
Managing your Social Work Bursary
It’s important to let us know straight away if your circumstances change as this may affect the amount of Social Work Bursary (SWB) you're entitled to.
If you’ve been overpaid, we’ll tell you about repayment options. If you're due more, we’ll add…
How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:
quantity
strength
presentation
patient exemption information
We reimburse and remunerate contractors in line…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…