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Further to guidance issued on 10 October 2019, we would like to update members on annual allowance statements.  We issued annual allowance statements through our automation process, meeting the legislative deadline of 6 October 2019. However, we…

In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…

Further to previous updates, we have now implemented the final phase of the system functionality to automate the AW171 process. This functionality will automatically trigger a revised award work item where the change received indicates that this is…

To help support NHS Pension Scheme members who are continuing to deal with the impact of the Coronavirus (COVID-19) pandemic, we have taken the decision to extend the 2019/20 voluntary scheme pays deadline. Members who have an annual allowance…

The NHS Pensions Operational Finance team has fully transitioned to using a paperless system for processing claims for the re-imbursement of initial or limited survivor pension. We therefore require the FIN9 Claim form in a PDF format for audit…

There has been an increase in queries from employers relating to pensionable pay for 1995 Section members. We want to provide a better understanding for you of how our processes work for awards and sub awards and help alleviate some your concerns.…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…

This is a reminder that the Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance. If they…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

A reminder that the extended voluntary scheme pays deadline for 2020-21 is on the 31 March 2023. Due to the ongoing impact of COVID-19 the decision was taken to extend the voluntary scheme pays deadline for 2020-21 from the 31 July 2022 to the 31…