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Targeted customer surverys
As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…
Website feedback
It’s important you keep providing feedback about our new website. We want to hear about our design and layout, anything you think is missing or improvements you’d like to see. Also tell us what you like so we can keep doing it!
You can find the…
Finance arrangements
From 24 July 2017 the NHSBSA will become responsible for finance services currently provided by Equiniti Paymaster. The transition will have little impact on finance business as usual procedures. Please continue to submit your monthly contributions…
Year end updating – ESR and Pensions Online (POL) employers
We would like to remind all employers that your member records should be updated up to 31 March 2018 by 31 May 2018.
Our Data Management Team continue to work on priority data errors in readiness for the…
Claim my NHS pension
Last month we told you about the pensions digital service ‘Claim my NHS Pension’ going into Private Beta. The service allows deferred members to complete and submit the deferred benefits claim form (AW8P) online.
So far we are controlling the…
General Data Protection Regulations (GDPR)
Our Stakeholder Engagement Team has been receiving a substantial amount of queries to complete in respect of our obligations under GDPR.
A project team have been working on GDPR for some time and we have made good progress to ensure we are ready…
Annual update for non-POL employers
This data comes following the processing of the non-POL annual update spreadsheets by the Stakeholder Engagement team. The Data team took over the process for this year and the results are below:
Non-POL processing
2018
2019…
Guaranteed Minimum Pension (GMP) tests
Any requests for a GMP test need to be sent via email to gmptestrequest@nhs.net
When requesting a GMP test, the following information is required:-
• Intended retirement date
• Notional Whole time Total Pensionable pay figure…
Disclosure of Senior Managers Remuneration (Greenbury) - deadline 28 February 2020
All requests for disclosure information must be received by NHS Pensions between 6 January 2020 and 28 February 2020.
This will enable NHS Pensions to provide you with the necessary disclosure information by 1 April 2020, which will give you time…
Overpaid employer contributions - financial year 2020-21
Further to the communication published on our website that advised all employers should continue to remit 14.3% (plus the employer levy of 0.08%) employer contributions to the Scheme for 2020-21, it has come to our attention that a number of…