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Data errors – 2022/23 year end preparation
Urgent action is needed to cleanse data in readiness for the 2022/23 year end updates.
There are currently 250,000 errors allocated to employers in Pensions Online (POL) error handling.
Over 93,000 are year-end updates for 2022 or earlier years.…
RE08 re-employment form
In January we explained there were some changes that were going to made where we intended to remove the RE08 (re-employment form) from the retirement notice letter for all types of retirements, except for those which are still subject to abatement (…
Stakeholder Engagement Events - July 2023
The Stakeholder Engagement Team run a series of events throughout the year providing regular updates and delivering educational training.
Please see the employer events section of the Employer Hub for upcoming events. These events are free of…
Member video resources
We’ve recently produced two new video resources which are available via our YouTube channel. One focuses on Retire and Return and the other on Partial Retirement.
The Retire and Return video explains to members how to rejoin the NHS Pension Scheme…
Pensions Online (POL) downtime
POL will be available throughout February and March between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 25 February
Saturday 16 March
Sunday 17 March
Sunday 24 March
If…
Our new look website is now live
It is really important that you submit feedback telling us what you think about your experience of using the new site. This could be observations about the design and layout, anything you expect to see that’s not there or anything that’s not working…
Targeted customer surverys
As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…
Finance arrangements
From 24 July 2017 the NHSBSA will become responsible for finance services currently provided by Equiniti Paymaster. The transition will have little impact on finance business as usual procedures. Please continue to submit your monthly contributions…
Year end updating – ESR and Pensions Online (POL) employers
We would like to remind all employers that your member records should be updated up to 31 March 2018 by 31 May 2018.
Our Data Management Team continue to work on priority data errors in readiness for the…
General Data Protection Regulations (GDPR)
Our Stakeholder Engagement Team has been receiving a substantial amount of queries to complete in respect of our obligations under GDPR.
A project team have been working on GDPR for some time and we have made good progress to ensure we are ready…