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In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

Over the last few months, the Stakeholder Engagement Team has been providing information to non Pensions Online (POL) organisations about changes being made in 2018 with the annual update process. To support employers through these changes the team…

Annual refresh                                     Following the TRS Pensions data cut on the 22 June, the pension calculations have now been completed and passed across to our ESR colleagues to create the new statements. In accordance with the…

The Government Gateway route to access your Total Reward Statement (TRS) will be decommissioned on the 12 December 2018 and replaced by the Government-wide Verify service. This is a trusted, safe and secure way to prove who you are online. GOV.UK…

We and the Department of Health and Social Care take fraud very seriously. We know most students are honest, but some do make fraudulent claims. We're set on catching these students and taking every step possible to protect public funds. We have…

Scammers are targeting pension pots of all sizes – help to make sure your savers know how to spot the signs. Their impact can be devastating. Last year, victims of pension scams lost on average £91,000 each. The FCA and TPR are urging trustees…

From 1 April 2019 the Scheme Access Team has introduced an annual check, at the request of the Department of Health and Social Care. The check is to ensure that the access granted to all non-automatic Employing Authorities is still relevant, and is…

The Communications and Marketing team includes Media and Campaigns, Internal Communications and Engagement, Marketing and Events, and Strategic Engagement. They provide excellent public service communications that support our strategic goals and…

Last year we issued annual earnings certificate (RE116) forms for re-employed pensioners electronically via email. We will follow the same process this year. If you have re-employed pensioners working in your organisation, we will endeavour to…

You can now access the 2019-20 End of Year Certificate via our website. As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme members,…