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The Awards recovery plan is now complete and we would like to thank everyone for their patience and understanding during the time taken to recover.  The overall work on hand for pension applications continues to reduce with the current outstanding…

The Stakeholder Team has now completed the second round of GP Practice stakeholder events which started in May 2018. The team has hosted events at the following locations during 2018: Birmingham Leeds Crewe London Brighton Exeter Newcastle…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

Data error clearance As we approach 31 March 2019, we'd like to remind employers that clearing errors allocated to you in 'Pensions Online' error handling, before the submission of your year-end data, will improve your year-end success rate and…

The Greenbury window for submission has been available since Monday the 7 of January 2019, to date we have received 2519 requests and have cleared 1935 of them.  The disclosure window is open until Thursday 28 February 2019 to enable us to provide…

For officers and practice staff only                              When a member works part time in either an hourly or sessional contract and the annual update or termination details show actual part time hours or sessions worked that are in excess…

Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

Following the success of the 2017/18 non POL update process, we've made a few improvements and are now well underway in rolling out the process for 2018 to 2019 to non POL employers. This has involved; face-to-face training for 125 pension…