Skip to main content Skip to footer

Pensions Online (POL) & Electronic Staff Record (ESR) employers

Data error clearance

As we approach 31 March 2019, we'd like to remind employers that clearing errors allocated to you in 'Pensions Online' error handling, before the submission of your year-end data, will improve your year-end success rate and prevent further errors.

There are currently 78,000 errors allocated to employers where a joiner, annual update or leaver form has not processed. 

These will all create an error at year end or show as a non-updated record if the leaver form has not processed. 

Clearing your errors now will save additional work following processing of year end data.

We continue to work on the 48,500 joiner, annual update and leaver errors allocated to us. 

We should remind employers that you only need to email or send an error handling comment to the data management team if you can provide additional information to enable us to clear the error.


ESR employers

Year-end reports and heat maps

We aim to provide all ESR employers with their year-end report and heat map by the end of June.

Year end 2018 saw more than 356 organisations reach a pass rate of 96% or higher with 13 of our largest organisations achieving 99% or more. 

This is an excellent achievement and a reflection of the effort made by these organisations to manage their data effectively.

We look forward to the results this year and, hopefully, seeing even more organisations reach this level of success.