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Current processing times for NHS Pensions
This page was last updated on 16 May 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…
Nominations
In the event of your death, the NHS Pension Scheme may provide for your family or a person you have nominated.
You can nominate someone to receive a lump sum on death benefit if you die using the lump sum on death benefit nomination forms.
If you…
Employer events
The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have.
We organise events, courses and training for Scheme employers including:
basic…
Member events
Our member events will help you understand more about your NHS pension and the NHS Pension Scheme.
We have events planned throughout the year to help you:
understand what the NHS Pension Scheme is
find out about your Total Reward Statement and…
Understanding the effect of rollback on annual allowance
The Public Service Pensions Remedy and pension tax
Some members affected by the Public Service Pensions Remedy, also known as McCloud, will need to update their pension tax information with HM Revenue & Customs (HMRC).
This is because, as part…
The NHS Cost Claim Back Scheme
The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…
NHS Pensions Opt-out data
Publication date: 20 May 2025
The ‘Opt-out rates for ESR employees eligible for the NHS Pension Scheme’ report provides insight about eligible employees choosing to opt out of the NHS Pension Scheme. The report provides estimates about:
opt-…
Pensions Online
Pensions Online (POL) is an online tool based on the internal NHS Network (N3).
It gives employers the facility to update and amend members' pension records.
Complete our form to make amendments to the Pensions Online administrator details (PDF:…