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How we process prescriptions
We use high speed scanners and intelligent character recognition software to read the information we need to pay you, including:quantitystrengthpresentationpatient exemption informationWe reimburse and remunerate contractors in line with the rules…
Serious shortage protocols (SSPs)
In February 2019, the Human Medicines Regulations 2012 were changed to introduce SSPs. Further changes came into force in July 2019, in the NHS (amendments relating to serious shortage protocols) Regulations 2019.…
NHS Pharmacy First Clinical Pathways Data
The service, which launched on 31 January 2024, allows community pharmacies to offer advice to patients and supply NHS medicines (where clinically appropriate) to treat 7 common health conditions (clinical pathways) without a prescription from…
NHS Smoking Cessation Service - December 2025
This is a message on behalf of the Department of Health and Social CarePlease read the latest news article (May 2026) for updated information.The NHS Community Pharmacy Smoking Cessation Service will expand to include two Patient Group Directions (…