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Contact Injury Benefits

If you have any queries about the NHS Injury Benefit Scheme, please write to:

NHS Injury Benefits Scheme
PO Box 2271
Bolton
BL6 9JU

Email: nhsbsa.injurybenefitsenquiries@nhs.net

Telephone: 01253 774957

Complaints and disputes

If you think we have made a mistake, or you simply do not agree with a decision, or you feel we have not dealt with your case very well you can read the information in our Complaints and Disputes leaflet. This describes what the NHS Business Services Authority will do if something goes wrong. If you decide to invoke our Internal Dispute Resolution Procedures you will need complete and return the DRP1 form attached to the leaflet.