Planned downtime
You can find information here about our planned maintenance and improvements which will mean the NHS Volunteering service will be unavailable.
We have been made aware that one of our address providers, OS places will experience a short period of downtime on 25 June between 5pm and 6pm, UK time. This is to carry out some updates on their service. They have advised it will be a very small outage at some point during this time that will impact address searches on the NHS Volunteering service, mainly affecting volunteers.
(Information correct as of 24 June 2026).
Contact us
If you are experiencing any issues, contact us by:
Email: [email protected]
Telephone: 0300 330 0012
We're available Monday to Friday, 8am to 6pm UK time except Bank Holidays, including Christmas Day, Boxing Day and New Year's Day.