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Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
Contact NHS Help with Health Costs
NHS Prescription Prepayment Certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
NHS Hormone Replacement Therapy…
Advice in other languages
We can provide you with an interpreter service if English is not your first language and you need advice about getting help with the cost of any of the following:
NHS prescriptions
NHS dental treatment
Sight tests
Glasses or contact lenses…
HC3 certificates (limited help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:
NHS dental treatment
NHS sight tests
travelling to…
Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
Travel to receive NHS treatment
Certain groups can claim help with the cost of travel to receive NHS care in England if they:
are referred by a doctor (GP or hospital doctor), ophthalmic practitioner or dentist
make an extra journey to go to hospital or another place to…
Real Time Exemption Checking (RTEC)
Pharmacy contractors can find more information about RTEC, including how to register, on the Community Pharmacy England (CPE) website.
RTEC lets your local pharmacy see if you need to pay for your NHS prescriptions. They will do this when you pick…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
Electronic prescriptions
Get your prescriptions electronically and save time and money for the NHS
Electronic prescriptions service (EPS)
EPS is replacing the need for most paper prescriptions, working towards a paper free NHS. You can send your prescription…