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POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance: Sunday 23 October Saturday 29 and Sunday 30 October Sunday 20 November If…

The procedures at our Contact Centre have recently changed and our call handlers are now required to log specific information about calls received. This is for audit purposes and to ensure that the correct caller information is being recorded and…

Dear Colleagues, I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services. This past year we have taken a huge step forward by successfully implementing a new internal work…

It has come to our attention that some employers have published copies of our guides and forms on their websites. On investigation, these are out of date documents which could provide members with the incorrect information and these show up in…