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DDaT purpose and vision
Our purpose
Our purpose is to provide Digital, Data and Technology products and services that underpin the delivery of NHSBSA objectives.
We do this by working collaboratively with the wider NHSBSA ensuring that we understand the business…
Kids from Ashington to Stuttgart set for day of tech and teamwork at NHSBSA
A group of primary school children from Ashington will be joined by pupils from across Europe this week as they have their design skills put to the test at the NHS Business Services Authority in Newcastle.
As part of the Erasmus+ Schools Programme…
Electronic Staff Record (ESR)
The Electronic Staff Record (ESR) is a workforce system commissioned by the Department of Health and Social Care that NHS organisations are entitled to use free of charge. ESR is used by all NHS Trusts and Health Boards in England and Wales and…
Summary of NHSBSA Board minutes - 12 December 2024
Meeting held at 9:00am on 12 December 2024 at Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director (via video conference…
Visit us at the East of England Dentistry Show
Visit us on stand C5 at the East of England Dentistry Show this Saturday, 1 October 2022.
Come and talk to us about FP17s, Compass, eDEN and more.
We hope to see you there.
Dispensing practice name and address
The Dispensing Practice Name and Address dataset is produced monthly and provides the name and address details of dispensing practices for each primary care organisation.
It also includes:
• how many GPs are in each practice and how many of them…
Volume and cost dashboard
This includes a range of reports providing information on the volume and cost of prescribing for selected organisations down to prescriber level.
Volume and cost summary
Provides high level figures on the volume and cost of prescribing broken down…
Electronic Staff Record (ESR)
ESR is the essential workforce management solution for the NHS in England and Wales, supporting the delivery of national workforce policy and strategy.
We provide the programme as part of our NHS Workforce Services.
Customer satisfaction surveys
We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…
Using our at scale, multi-channel and multi-award winning contact centre capability
Our contact centre gives coronavirus helpline support to callers ringing the 111 service.
We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.
Within 12 hours we:
trained 50 agents
developed…