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The Data Management inbox (datamanagement@nhsbsa.nhs.uk) is not for general queries and should only be used in the following urgent cases:   To clear errors.  If you’ve been unable to make a change on POL and the POL helpdesk has been unable to…

As part of our day-to-day activity, and as part of the hybrid working model, the NHSBSA provides, and is responsible for, virtual meeting applications such as Microsoft Teams. At times is it is necessary for meeting hosts to record meetings. This…

Our current performance  The table below shows our recent monthly performance for pension award processing: Month Number of awards due to be paid in month (our target) Number of awards cleared within the month (…

Our second round of employer events is now well underway having visited Birmingham, Leeds, Brighton and Exeter. We have put together this round of events based on feedback previously received and we are delighted to continue to receive positive…

Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…

We would like to clarify our current position in regards to providing annual allowance pension savings statements. Recently we have issued annual allowance statements through our automation process, meeting the legislative deadline of 6 October…

In 2015 the government implemented reforms to all main public service pension schemes. Public service pensions are some of the most generous pension schemes available, rewarding those who dedicate their working lives to public service. The…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…

Veteran Support Partnership virtual event is back and bigger than ever  21 June 2022 from 10:00am to 1:25pm The Veteran Support Partnership is a group of organisations joining together to help eliminate barriers to opportunities and enable the…