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Touch Admin update
In early 2026, the NHSBSA will be migrating the Pensions Online (POL) system to the cloud as part of the Touch Admin upgrade.The current proposal includes approximately 1 week of downtime around the end of January 2026. During this downtime, the POL…
Contact NHS Dental Services
Contact us using our online service:Contact usYou can also contact us Monday to Friday, 8am to 6pm by:Telephone: 0300 330 1348 (find out about call charges)Email: [email protected] you choose to contact us by email, include…
Dental activity processing
Providers submit forms (FP17) to us detailing dental activity data.The data recorded on the FP17 shows the patient charge collected, the number of units of activity performed, and treatment banding information.Dental activity, error, and comment…
NHSBSA announces work with Accenture to deliver the new contract management system for NHS Dental Services
The NHS Business Services Authority (NHSBSA) has announced that it will be working with Accenture to create a long-awaited, brand-new, contract management system for NHS Dental Services.
The new system will be owned by the NHSBSA’s NHS Dental…
Submit your written complaints data (KO41b) - 2025
This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.
The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.…
Orthodontic providers: Submit your MCN meetings by 31 March 2022
Orthodontic providers with contracts starting in April 2019 or after must submit the number of Managed Clinical Network (MCN) meetings they have attended each year. This can be submitted on Compass at any time between 1 October and 31…
Maternity Exemption Certificate Survey
Your views are important to us
Please take part in our short survey to give us your views on our maternity exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve.
You can be sure…
Prescription Cost Analysis – England 2024/25
Help shape our researchWe need your input to make sure our publications meet the needs of people who use them. You can sign up to be part of our research panel for the opportunity to share your insights and feedback. For more details on…
Medical Exemption Certificate Survey
Your views are important to usPlease take part in our short survey to give us your views on our medical exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve.You can be…
eOPS training materials
We have the following training guides to help you use the eOPS system.The user guides will assist you in navigating the dashboard, understanding the data and filtering for specifics you require.User guideseOPS - Accessing the System (Word: 2.…