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Letting us know that a pensioner member has died
If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately.
If we do not know, we may continue to make payments. This means…
Loss and Fraud Prevention
At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services. Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…
Joining the Scheme
You may be eligible to join the NHS Pension Scheme if you're an employee between the ages of 16 and 75.This also applies to those working under a contract for services, including:general practitioners (GPs)general dental practitionersophthalmic…
Requesting our ophthalmic data
If you require access to a specific set of Ophthalmic data this can be requested in different ways. This page details the options available and provides more information on the process involved in each.Academic Research requests (…
Medical Certificate of Cause of Death (MCCD) privacy notice
This page was last updated on 19 May 2026.This privacy notice relates to the Medical Certificate of Cause of Death (MCCD) service, which provides the paper‑based certificates required to register all non‑coronial deaths in England and Wales. The…
Provider Assurance Ophthalmic
Activities we carry outWe work on behalf of NHS England (NHSE) on the following tasks:annual general ophthalmic services (GOS) complaintsGOS 4 pre-authorisationGOS contract management - visit our dedicated contract management pagepost…
NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items…
Accessibility statement for ePACT2
This accessibility statement applies to ePACT2.
This website is run by NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
change…
Scheme information for Wales claimants
About the scheme
The scheme is time-limited. Deaths which occurred before the announcement of the scheme will also be considered.
The scheme will close on 30 June 2022. Claimants have until 30 September 2023 to submit claims for deaths…
Information for employers about changes to public sector pensions
The government has announced new forecasted deadlines for Remediable Service StatementsThis announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions Remedy…