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Our principles are our constants. They are important to us and we believe that they are the things we need to focus on to be a successful and healthy DDaT operation. We do not expect them to change over time, they will always be a priority for us…

This accessibility statement applies to the NHS ESR portal website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:…

Published May 2026.ConstitutionThe Remuneration and Nominations Committee is formally established as a Committee of the NHS Business Services Authority (NHSBSA) Board. The Board will determine its terms of reference and any delegated authority.…

This accessibility statement applies to the NHS Business Services Authority website content published on the www.nhsbsa.nhs.uk domain. It does not apply to nhsbsa.nhs.uk subdomains (for example, https://services.nhsbsa.nhs.uk/check-for-help-paying-…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry.Our support team is available Monday to Friday, from 8am to 4pm. …

Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive Director (via video…

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

Jump to:Pensions scamsPension scams can be hard to spot, and anyone can be targeted. According to the 2023 Crime Survey for England and Wales, 1 in 17 adults experienced fraud in a single year.What scammers may doScammers often seem friendly and…

Hints and tipsDifferences between the eOPS dashboardsThere are currently 3 versions of eOPS dashboards available. We’ve provided some guidance that will explain the differences between all 3, and make sure you are using the right version for the…

The NHSBSA supports its staff to work in a hybrid home/office way. Part IX applications are most efficiently processed when they are submitted using email and we strongly encourage applicants to do this. Failure to do so may result in the…