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Help and support

You can contact us online by emailing us. 

Our support team is available Monday to Friday 8am to 5pm. We aim to respond to your query within 5 working days.

ePACT 2

Registration

To find out more on the registration process go to our registering for ePACT2 webpage or email nhsbsa.registration@nhs.net

Training

Training guides and videos can be found on our ePACT2 user guides webpage. If you have any other questions or require support with ePACT2, contact nhsbsa.epact2training@nhs.net 

We offer a free, personalised webinar training service to all our users. To find out more and book your session visit our ePACT2 training webpage.

Other help

If you have any other questions or require support with ePACT2 contact nhsbsa.help@nhs.net

eDEN

Registration

To find out more on the registration process go to the ‘Registration’ section of our eDEN webpage or email nhsbsa.dentalinsight@nhs.net

Training

Training guides and videos covering a range of eDEN topics can be found on our eDen training hub webpage.

Other help

If you have any other questions or require support with eDEN, contact nhsbsa.dentalinsight@nhs.net

eOPS

Registration

To find out more on the registration process go to the ‘Registration’ section on our eOPS webpage or email nhsbsa.ophthalmicinsight@nhs.net 

Training

Training guides and videos covering a range of eOPS topics can be found on our eOPS training hub webpage.

Other help

If you have any other questions or require support with eOPS, contact nhsbsa.ophthalmicinsight@nhs.net

Information Services Portal (ISP) 

Registration

To find out more on the registration process go to the ‘Register for the portal’ section of our Information Services Portal (ISP) webpage or email nhsbsa.registration@nhs.net

Training

Training guides and videos covering a range of topics can be found on our ISP user guidance webpage.

Other help

If you have any other questions or require support with ISP, contact nhsbsa.help@nhs.net

Open Data Portal

Any other help

If you have any data questions unrelated to ePACT2, eDEN, eOPS, Information Services Portal, Catalyst or Open Data Portal, contact nhsbsa.help@nhs.net with your query.