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Options available to membersEarly retirement in the interests of efficiency (IOE)A member may be retired early in the IOE of the service. Unlike redundancy, this is where a member is no longer capable of meeting the requirements of their role…

We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB).Who we are and what we doHow we fit into the NHS structureOrganisational structureGender pay gap…

Creating a strong sense of community and belonging is fundamental to what makes the NHSBSA such a special place to work, and our approach to diversity, inclusion and social mobility is central to that.We want every colleague to feel respected,…

About the scheme The scheme is time-limited. Deaths which occurred before the announcement of the scheme will also be considered. The scheme will close on 30 June 2022. Claimants have until 30 September 2023 to submit claims for deaths…

Requesting information from NHSBSAThere are several ways to request information from us.The Freedom of Information Act (FOI) gives you the right to ask for information held by a public authority. Anyone can ask for this information, and we’ll…

Published May 2026.ConstitutionThe Remuneration and Nominations Committee is formally established as a Committee of the NHS Business Services Authority (NHSBSA) Board. The Board will determine its terms of reference and any delegated authority.…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry.Our support team is available Monday to Friday, from 8am to 4pm. …

The following moderation guidelines relate to our social media channels. This includes Facebook, X (formerly Twitter), LinkedIn, and YouTube. These guidelines are in place to help create a safe place where you can engage with us, make comments,…

Jump to:Pensions scamsPension scams can be hard to spot, and anyone can be targeted. According to the 2023 Crime Survey for England and Wales, 1 in 17 adults experienced fraud in a single year.What scammers may doScammers often seem friendly and…

Hints and tipsDifferences between the eOPS dashboardsThere are currently 3 versions of eOPS dashboards available. We’ve provided some guidance that will explain the differences between all 3, and make sure you are using the right version for the…