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QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…

The purpose of the discretionary support is to provide additional, time-limited financial and non-financial support to beneficiaries and their families in order to address immediate needs.The needs that are considered are those that have:direct…

Jump to: Introduction from our Executive Director of People and Corporate Services This report celebrates what we have achieved during 2021-22. It was another challenging year, but thankfully we did see the end of the UK’s legislative…

The updated contributions tiers have been agreed and are applicable from 1 April 2026You must make the necessary adjustments and collect any member contributions due.Information about calculating member pay, protection of pay and contribution tiers.…

Change of member detailsIf you don’t have access to Pensions Online (POL), you can tell us about a change to a member’s details by completing the relevant form:Change of employment details (SD55E) (PDF: 117KB)Change of personal details (…

The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have.We organise events, courses and training for Scheme employers including: basic…

We've published a range of information and resources to support employers with the NHS Jobs service.Accessing and managing your organisation's accountAccess your accountEmployer HubIdentifying the employer hub in NHS Jobs - user guide…

Change of circumstancesIt's important that you tell us about any changes to a student's circumstances, including interruptions to study, as soon as possible to avoid possible overpayments. Take a look at our guidance and toolkits for NHS…

Meeting held at 9:00am on 6 February 2025 at Stella House, Newcastle Upon Tyne.  Present: Sue Douthwaite, Chair (via video conference) Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 182KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…