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We provide active and deferred members with an Annual Benefit Statement (ABS). They’re also known as Total Reward Statements (TRS) and can be accessed via Electronic Staff Record (ESR).What you get from our statementsThe service…

The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions RemedyMembers affected by the Public Service Pensions Remedy (PSPR), sometimes called the McCloud remedy, will have a choice of 1995/2008 Scheme or 2015 Scheme…

This accessibility statement applies to Catalyst. It is an online application which allows users to access prescribing data. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…

P60s and Advice of PaymentsP60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2026 Pensioner Newsletter.Only contact us if you have not received your pack by 1 June 2026.Jump to:…

Requesting information from NHSBSAThere are several ways to request information from us.The Freedom of Information Act (FOI) gives you the right to ask for information held by a public authority. Anyone can ask for this information, and we’ll…

We have noticed a rise in items being referred back to contractors for the reason ‘The order/endorsement is incomplete. The presentation must be present.’ The reason code for this is RB2B and is most common with handwritten prescriptions. If you…

If you require access to a specific set of dental data this can be requested in different ways. This page details the options available and provides more information on the process involved in each.Academic Research requests (patient…

The Permanent Injury Benefit (PIB) under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013. We'll process injury benefit applications…

This accessibility statement applies to the ePACT2 landing page. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to…

2015/16 to 2024/25 Annual summary statisticsDate of notice: 15 January 2026OverviewWe have identified an error in the way that we have calculated patient ages for a calendar year. This error has resulted in an overestimate of the number of patients…