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Using our at scale, multi-channel and multi-award winning contact centre capability
Our contact centre gives coronavirus helpline support to callers ringing the 111 service.
We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.
Within 12 hours we:
trained…
Accessibility statement for Medical Benefits (Medbens)
This accessibility statement applies to the Medical Benefits (Medbens) website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website.
We’ve also made the website text as…
Accessibility statement for Submit a request to NHS Recruitment Services
This accessibility statement applies to Submit a request to NHS Recruitment Services
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Innovation
In pursuit of becoming a data-driven organisation, we aim to fuel innovation by leveraging insights derived from our data. We are committed to continuously seeking creative solutions and improvements to better serve our customers, stakeholders…
Introduction of NHS Community Pharmacy Hypertension Case-Finding Advanced Service and Updates to the Community Pharmacy Covid-19 Lateral Flow Device Distribution Service
This is an announcement on behalf of the Department of Health and Social Care.NHS Community Pharmacy Hypertension Case-Finding Advanced ServiceNew Secretary of State Directions 7BG and 7BH of the 2013 Direction (PDF: 212KB) published today…
NHS Low Income Scheme: guide for students
Who this guide is forThis guide is for people aged 18 or over and in education.Check if you need to apply for helpYou do not need to apply for help from the NHS Low Income Scheme if you already get the help you need.You already get all the help we…
Communications and Marketing
The Communications and Marketing team includes Media and Campaigns, Internal Communications and Engagement, Marketing and Events, and Strategic Engagement.They provide excellent public service communications that support our strategic goals and…
Professional HR Advisory
We work with you to maximise the potential of your human resources and support you in meeting your statutory and contractual obligations.
Our service is primarily email-based and delivered by CIPD qualified advisers with expert knowledge on…
Accessibility statement for Electronic Staff Record (ESR) Support website
This accessibility statement applies to the Electronic Staff Record (ESR) Support website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…
Connecting to Pensions Online (POL)
Since the last update in March, we’ve been working hard to set up and test the new IP address to be able to share with you.
We’re finalising guidance and creating a new web page to help you with testing validation. We expect to be able to…