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Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
Changes to Drug Tariff Part VIC from February 2025
Contractors should be aware of three amendments to Part VIC from the February 2025 Drug Tariff:
A provision that will allow claims to be accepted outside the claim window when IT issues outside a contractor’s control prevents them from making a…
Annual Public Meeting 2018
Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018.
The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…
Information for employers about changes to public sector pensions
The government has announced new forecasted deadlines for Remediable Service StatementsThis announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions Remedy…
Dental contract system reforms in England
The 2022/23 Dental contract negotiations represent the first significant change to the contract since its introduction in 2006. They follow 12 months of engagement with stakeholders and the profession, and in recent months, a set of more focused…
NHS Injury Benefits Scheme privacy notice
The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.Why we process your…
Important Update: Payable Dates Accuracy
It has come to our attention at NHS Pensions that some payable dates are being recorded incorrectly, which is creating delays within the Final Pay Control department and, in turn, impacting members.The department has identified a significant number…
Contact NHS Pensions - members
QueriesIf you have any questions about NHS Pensions, you can contact us.Contact us using our online formOur online form is the easiest way to contact us.Choose the 'member' option.Contact NHS PensionsOther ways to contact usPhone: 0300 330…
Supporting NHS returning to work during the coronavirus (COVID-19) outbreak
We’ve created a customer service team to look after all former NHS clinicians who want to return to work during the coronavirus (COVID-19) outbreak.
The team was set up at very short notice within our HR Shared Services in response to a…
Annual Public Meeting 2017
Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 5pm on Wednesday 9 August 2017 (not Thursday 13 July as previously advertised).
The meeting will take place in the Boardroom of Stella House…