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We're delivering you the following message on behalf of NHS England and NHS Improvement. The Advanced Service element of the Medicines Delivery Service (MDS) for self-isolating patients from pharmacies and dispensing doctors, ceased on 5 March…

Only some members will be affected by the changes.You’re affected if you joined a public service pension scheme on or before 31 March 2012 and:you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your retirement…

Contractors should be aware of three amendments to Part VIC from the February 2025 Drug Tariff: A provision that will allow claims to be accepted outside the claim window when IT issues outside a contractor’s control prevents them from making a…

The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.Why we process your…

It has come to our attention at NHS Pensions that some payable dates are being recorded incorrectly, which is creating delays within the Final Pay Control department and, in turn, impacting members.The department has identified a significant number…

We’ve created a customer service team to look after all former NHS clinicians who want to return to work during the coronavirus (COVID-19) outbreak. The team was set up at very short notice within our HR Shared Services in response to a…

  The NHS Business Services Authority (NHSBSA) Provider Assurance Ophthalmic Services team has released a new training resource for NHS General Ophthalmic Services (GOS) contractors in England. You can access the resource Making accurate…

We carry out research to learn what people need from our services. We carry out surveys to analyse and understand trends within our organisation.We may ask for your permission to make notes, take your photo, and make voice or video…

The government has announced new forecasted deadlines for Remediable Service StatementsThis announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions Remedy…

The government has announced new forecasted deadlines for Remediable Service Statements​​​​​This announcement sets out deadlines for when NHS Pensions will send Remediable Service Statements (RSS) to members affected by the Public Service Pensions…