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We worked with the Department for Health and Social Care and Public Health England to create a set of coronavirus (COVID-19) absence reporting codes in ESR. ESR is the national payroll and HR platform for the NHS which we own and operate…

We’re working with LinkedIn, Azunda and Reed to prioritise COVID-19 related roles advertised through our NHS Jobs platform and help encourage more staff to the NHS frontline. Both sites have provided their services free of charge and are…

We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service. Messages are sent to people who have been asked to…

We worked with NHSX and mobile and broadband service providers to ensure all NHS frontline staff had high-quality connections even when working from home. NHS frontline staff needed to be able to undertake clinical activities…

We receive a substantial number of Practice Nurse (PN) prescriptions for prescribers who have not been registered with NHS Prescription Services at the practice specified on the prescriptions they're issuing.  This has resulted in a high volume…

We're encouraging midwives, practice nurses and health visitors to sign up to the digital service to help reduce the waiting time for paper applications to be processed during the pandemic. Pregnant and…

Our 5 year NHSBSA Strategy The business oversees the governance of its 5 year strategy, and focuses on a number of 5-year strategic goals and key areas. NHSBSA strategic goals and focus areas…

The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app. Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and…

You can find the name and contact details of the lead statistician responsible for each statistical output in the preface of each publication.View our latest publications.For general enquiries about our statisticsYou can contact us by:Email:…

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained…