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What we do
We are an Arm’s Length Body of the Department of Health and Social Care (DHSC).
We provide a range of critical central services to NHS organisations, NHS contractors, patients and the public.
We are responsible for providing platforms and…
Surveys and research
We want our customers and service users to help us review and develop our services. To do this, we carry out research so we better understand the needs of our customers and improve their experiences.There are lots of different ways that you could…
Get help to buy food and milk (Healthy Start) Privacy Notice
The NHS Business Services Authority is responsible for the Healthy Start service through which eligible applicants can get help to pay for specified food items as well as free vitamins.
Why we process your information
We will use the…
Vaccine Damage Payment Scheme privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for the administration of the Vaccine Damage Payment Scheme (VDPS), while the Department of Health & Social Care (DHSC) is responsible for the policy.DHSC and the NHSBSA are joint…
Our data protection impact assessment (DPIA) summaries
What DPIA is
This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy.
An effective DPIA will allow organisations to identify and fix…
Managing your Social Work Bursary
It’s important to let us know straight away if your circumstances change as this may affect the amount of Social Work Bursary (SWB) you're entitled to.
If you’ve been overpaid, we’ll tell you about repayment options. If you're due more, we’ll…
Summary of NHSBSA Board minutes - 5 February 2026
Meeting held at 9:00am at Stella House, Newcastle Upon Tyne. Present: Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorDavid Leather, Non-Executive DirectorMathew McKie, Non-Executive DirectorMel…
Background Quality notes
Introduction
This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the 9 European Statistical System (ESS) quality…
Background Quality Notes
Introduction
This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the nine European Statistical System (ESS) quality…
Background Quality notes
Introduction
This section of the report aims to provide users with an evidence-based assessment of the quality of the publication outputs. The quality of the outputs is assessed based on the 9 European Statistical System (ESS) quality…