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Support for the launch of the NHS COVID-19 contact tracing app
The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app.
Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and…
Medical Certificate of Cause of Death (MCCD) privacy notice
This page was last updated on 19 May 2026.This privacy notice relates to the Medical Certificate of Cause of Death (MCCD) service, which provides the paper‑based certificates required to register all non‑coronial deaths in England and Wales. The…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
DHSC PPE Portal: user research
This is an announcement on behalf of the Department of Health and Social Care.
The Department of Health and Social Care (DHSC) would like to invite you to take part in user research for a new platform that will replace the current PPE Portal.
DHSC…
Update from the UK Government
The UK Government is working towards introducing new law to establish the Infected Blood Compensation Scheme. This will not have any immediate impact on your support payments.
On 17 April 2024 the UK Government tabled an amendment to the Victims…
Pharmaceutical form refer backs
We have recently noticed a rise in items that are being referred back to contractors for the reason code RB2B: ‘The order/endorsement is incomplete. The presentation must be present.’ This commonly occurs with handwritten prescriptions.
If you…
DDRB uplift in England (January 2023)
Following the 50th report of the Review Body on Doctors' and Dentists' Remuneration (DDRB), the uplift of 4.75% will be applied to all English GDS and PDS contracts on the January schedule, which will be paid on 1 February 2023. The uplift…
FP57 receipt and refund claim form updates
Following the introduction of the Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC), the FP57 receipt and refund claim form has been updated.
The prescription charges section has been updated. This lets the pharmacy teams…
Antimicrobial stewardship
Antimicrobial stewardship dashboardThe Antimicrobial Stewardship dashboard was launched in 2015 in order to support the UK 5-year antimicrobial resistance strategy that was in place between 2013 and 2018.As part of that strategy, and following the O…