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Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
Replacement dental appliances
Your dental practice will charge you if you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance.The charge is £99.60 per appliance.You will have to pay the NHS charge even if you usually qualify for free or…
Medical Certificate of Cause of Death (MCCD) privacy notice
This page was last updated on 19 May 2026.This privacy notice relates to the Medical Certificate of Cause of Death (MCCD) service, which provides the paper‑based certificates required to register all non‑coronial deaths in England and Wales. The…
Summary of NHSBSA Board minutes - 19 June 2025
Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.
Present:
Sue Douthwaite, Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
David Leather, Non-Executive Director
Mathew McKie, Non-Executive…
Summary of NHSBSA Board minutes - 4 July 2024
Meeting held via video conference at 11:15am on 4 July 2024
Present:
Sue Douthwaite,Chair
Michael Brodie, Chief Executive
Kathy Gillatt, Non-Executive Director
Randeep Sidhu, Non-Executive Director
Mathew McKie, Non-Executive Director
Mel…
Annual public meeting minutes - 14 August 2024
Meeting held at 12 midday on Wednesday 14 August 2024 in Collaboration Room 1, Stella House, Newcastle upon Tyne.
Present:
Sue Douthwaite,Chair
Michael Brodie, Chief Executive
David Leather, Non-Executive Director (via video conference)…
Case study - Save time when searching for patient records
Client: Dr Stephenson & Partners, family GP practice
Background
Dr Stephenson and Partners is a family GP practice in Concord, a suburb of Washington, Tyne and Wear. It cares for 12,200 patients and is part of Sunderland CCG.
Situated in…
Money Purchase Additional Voluntary Contributions (MPAVC)
A MPAVC allows you to make more contributions to build a separate retirement fund.How a MPAVC worksThe additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later.You may take up to 25…
Events
Veteran Support Partnership virtual event is back and bigger than ever
21 June 2022 from 10:00am to 1:25pm
The Veteran Support Partnership is a group of organisations joining together to help eliminate barriers to opportunities and enable…
Privacy
This page was last updated on 17 June 2026.The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS.As Data Controller, we are responsible for how your information is used and explaining that to you.Why we process your…