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Appropriate Policy Document – Our processing of special categories of personal data and criminal offence data
As part of the NHS Business Services Authority (NHSBSA) statutory and corporate functions, we process special category data and criminal offence data in accordance with the requirements of Article 9 and 10 of the General Data Protection Regulation…
Summary of NHSBSA Board minutes - 10 July 2025
Meeting held at 9:00am on 10 July 2025 via web conference. Present:Sue Douthwaite, ChairMichael Brodie, Chief ExecutiveKathy Gillatt, Non-Executive DirectorMathew McKie, Non-Executive DirectorRandeep Sidhu, Non-Executive DirectorMel Tomlin, Non…
Change of circumstances
If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.If you have a change of circumstances and don’t tell us, this could result in suspension of your…
Permanent Injury Benefit (PIB)
The Permanent Injury Benefit (PIB) under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013. We'll process injury benefit applications…
General Ophthalmic Services (GOS) contract management
Our response times are currently slower than usualWe’re currently experiencing an unprecedented number of contractual requests, so our response times may be slower than usual. We apologise for any inconvenience.We'll write to you confirming we've…
Capitalisation costs
When an employee is made redundant and chooses to claim pension benefits, an employer’s responsibility to pay capitalisation costs is limited so the cost cannot exceed an employee’s redundancy payment.A member is made redundant from NHS employment…
Employer forms
Please note these forms are for employer use onlyYou can use the forms on this page to manage a member’s pension record.Due to your personal browser settings you may not be able to edit and save changes to the forms without first downloading them to…
Accessibility statement for NHS Jobs – Applicants
This accessibility statement applies to the NHS Jobs website for applicants.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should…
Talking therapy support
Infected Blood Psychological ServiceNHS England has now officially launched the new Infected Blood Psychological Service (BPS) as of 10 June 2025. This national service has been set up specifically to support people who were infected or…
Sub ICB Locations
QueriesIf we have any queries, we’ll email the original sender of the notification. No changes can be made to our systems until we receive a satisfactory response to the query. More complex queries can be discussed by telephone, but must…