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When a member opts out of the pension scheme (either exit code 16) and carries on working in a non-pensionable capacity, we need to ensure that the correct payable date is used when the member applies for their pension. Deferred members must submit…

We no longer require you to provide pensionable pay (TPP) for 1995 members on the FPC1 form. This field has been removed from the form in line with the awards process and the removal of this information on the AW8. Our systems will calculate the…

Amendments will be made to Pensions Online (POL) to allow employers to submit AW8 retirement applications for members of the 2015 Scheme and members who have benefit entitlement in multiple schemes. This enhancement is currently anticipated to go…

A reminder for employers when using the polia3 email account, which is nhsbsa.polia3@nhs.net. Please make sure you only use this email account for either: additional information we have requested from you any supplementary forms associated with…

The NHS Pensions Finance team is now using a paperless system for processing claims for re-imbursement of initial widow/widowers pensions (IWP). Therefore, we now require the form to be sent in a PDF format for audit purposes with a view to…

In December 2019, the Welsh Government announced that clinical staff who go over their annual allowance for the 2019/20 tax year and who use scheme pays to pay the tax charge can be compensated in retirement for any reduction to their NHS Pension…

From 1 October 2023, members with 1995 Section benefits can take partial retirement. You can find more information on partial retirement, including a guide for employers on our Employer hub. We’ve put steps in place to process partial retirement…

Data error clearance As we approach 31 March 2019, we'd like to remind employers that clearing errors allocated to you in 'Pensions Online' error handling, before the submission of your year-end data, will improve your year-end success rate and…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

NHS England and NHS Improvement (NHSEI) has published more information on the steps it has taken to address the impact of the annual allowance taper for the 2019/20 financial year, including the actions that eligible clinicians and employers now…