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The NHS Pension Scheme is a defined benefit occupational pension scheme. It’s open to all NHS employees and employees of other approved organisations. Pension benefits are based on earnings and how long a member has been in the Scheme. Backed by…

This page was last updated on 23 May 2025. Payments Payments Current processing times Payment of your retirement benefits Within 30 calendar days from the date of your retirement, or from the date we received all…

Due to the exceptional demand, we’ve arranged additional Level 1 GP Practice Manager events to take place in November. As a reminder, there are two training sessions: GP Practice Manager Event Level 1 Part 1 GP Practice Manager Event Level 1…

We have added additional Level 1 GP Practice Manager events to take place in March 2022. We still have availability for these events on 25 and 26 January. To register your place, use the links below. As a reminder, there are two training sessions…

Information about calculating member pay, protection of pay and contribution tiers. Pay What counts as pensionable pay Pensionable earnings are determined by the member's employment or engagement terms. Certain earnings are included or excluded…

In March we will be sending information to finance directors or senior managers of large NHS organisations, to advise on the status of their member data prior to completion of the annual Contributions Assurance Certificate. A copy will be sent to…

You may have noticed that the content on the website looks a little bit different. This is because we have reviewed the web pages to make them easy to read and scannable. This will help you and members pick out key words and find the information you…

Our non POL update process is now well underway and we wanted to provide employers with an update on our activities so far. • We have currently received 14.69% of the spreadsheets we are expecting from employers. • The Stakeholder Engagement Team…

The Awards recovery plan is now complete and we would like to thank everyone for their patience and understanding during the time taken to recover.  The overall work on hand for pension applications continues to reduce with the current outstanding…

Data Management are receiving a high number of e-mails regarding cases where an estimate or membership statement cannot be produced through Memberzone as the member’s record requires data cleanse or a calculation is not possible due to system…